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Right now, re-install is the only option, and I'm not sure how long it will take for the 2.4>2.5 patch to be realeased. If your collector is currently working, I wouldn't recommend upgrading. If you'd like to migrate:
Log into your 2.4 collector:
Reports > Managed Devices, select the blue export arrow. Export the managed device list in CSV format.
Settings > Device Credentials, select the export button. Choose pari xml format.
If you’ve set up local users or remote authentication, then make a note of those settings from Administration > Manage Users and Administration > Manage Remote Authentication Servers
Follow the instructions for deploying the 2.5 OVA. (In your case, if you have 2.4, then you probably have an NLS1 contract. You should open a TAC case and have an engineer help you get the new server up.)
Log into your 2.5 collector:
Settings > Device Credentials, select “Import”. From the drop down, choose pari xml format. Browse to the exported credentials and select them. Give the job a name and click “OK”.
Open the csv of your managed devices in Excel. Copy the column of IP addresses. In the collector, go to Management > Discover and Manage Devices. Select “Discover by known IP address”. Click “Next”. Paste the column of IP addresses into the entry box and then click the “Add” button. Click “Next”. Select the correct version of SNMP, and finish.
Add any user accounts or remote authentication servers by going to Administration > Manage Users and Administration > Manage Remote Authentication Server
Let me know if you run into any issues or have any questions.
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