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I started loading our data into Smart Net Total Care a couple of weeks ago and we had data in it as late as last week. I ran a new discovery and a new load last Thursday to Total Care. When I signed on this morning the portal showed we had no data at all. Now I get a web page that says I do not currently have access to Smart Services Connection. Do I go through this to get assistance on our issue?
I could see that you have access to SNTC portal UI as customer Administrator , so you will be able to login to portal without nay issue , please try again to access to portal. If you still see some issue please send the screen shot (without hiding any details ) to email@example.com only .
Also I have checked and found the upload that you have initiated have not reached to SNTC from Collector , So can you please try the same once more time to perform the upload and in case any issue please send us the screen shot on the above email ID mentioned .
Hi,The registration in the "smart net total care" was successful.We have received the email from cisco that you are reviewing our request, but we have not received another email from Cisco with the registration status.A TAC was opened, but it instructs to...
It looks like I few others have had the same issue recently. When I browse to services.cisco.com and login with my account, I am redirected to the splash screen for requesting access. I was recently given permissions on our account to access th...
Hi We are unable to remove the old delegated admin who had left and all new requests are still going to his email.We have tried to remove but access denied despite the current admin seemingly having the access. Thanks
Hello, our customer granted us access to his SNTC Portal (as CBRAdmin). We have access on it, see all inventory, but we are not able to flagg the alerts in the Library Menu. It shows the following error message (in a popup window): InformationBased o...