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After Upgrade to 2.7.4 connection refusal for admin CLI Access

rdruhland
Level 1
Level 1

I used the CLI's Admin shell to upgrade to 2.7.4 by downloading the software and then applying the newest package.  I did it this way instead of the GUI because I have had issues with upgrading in the GUI getting stuck in the Downloading or Apply in Progress Phases.  The upgrade went through using this process, however, now even a day after completing the upgrade, when I try to SSH into the admin CLI I get the following error. 

 

Last login: Thu Apr 12 13:35:14 2018 from <CSPC_IP>
#########################################################################
# This system is hardened and for the use of authorized users only. #
# Individuals using this computer system without authority, or in #
# excess of their authority, are subject to having all of their #
# activities on this system monitored and recorded by system #
# personnel. #
# #
# In the course of monitoring individuals improperly using this #
# system, or in the course of system maintenance, the activities #
# of authorized users may also be monitored. #
# #
# Anyone using this system expressly consents to such monitoring #
# and is advised that if such monitoring reveals possible #
# evidence of criminal activity, system personnel may provide the #
# evidence of such monitoring to law enforcement officials. #
#########################################################################
java.net.ConnectException: Connection refused (Connection refused)
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350)
at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:589)
at java.net.Socket.connect(Socket.java:538)
at java.net.Socket.<init>(Socket.java:434)
at java.net.Socket.<init>(Socket.java:244)
at com.cisco.ca.ss.lcm.adminshell.client.ShellClient.main(ShellClient.java:51)
Error occured: could not connect to the database server.
Please make sure mysql database server is up and running.
Connection to <CSPC_IP> closed.

 

I would prefer a resolution that is NOT "redeploy the VM" as we manage multiple customer CSPCs and redeploying is not a realistic option given our resource availability.

2 Replies 2

CC Cisco
Cisco Employee
Cisco Employee
I've sent you a private message detailing some steps to try.
Please review them.

I tested the commands given and continue to have the same issue.  has anyone found a fix for this outside of a full redeployment of the OVA?

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