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Beginner

Alerts are not displayed in the portal

When I open Administration => Active Alerts, I get the message: "You are not entitled to the report or data is not available". When I open Alerts => All Alerts, All Field Notices, All Hardware Alerts, All Security Advisories (PSIRT), and All Software Alerts, the portal shows no alert info. However, if I open Alerts => Devices with Alerts I can find several devices with multiple alerts (screenshots attached) Looks like a problem in the portal. I will appreciate some help with this issue.

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Cisco Employee

Can you share customer and inventory details for further troubleshooting

View solution in original post

3 REPLIES 3
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Cisco Employee

Hi,

Can you clear your cookies/cache and re-login into the SNTC portal and try the reports again?

Thanks,

Taylor
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Hi !!

I cleared cookies/cache and re-login into the SNTC portal. Still no alerts....

Highlighted
Cisco Employee

Can you share customer and inventory details for further troubleshooting

View solution in original post

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