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Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
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All host shows MASK

Hello


Finished the upload process. And we looked at the portal and found in "all hosts" the word "MASK" in "hostname" and the IPs are also not shown correctly.

The following image attachment.

We believe it to be a problem.

1 ACCEPTED SOLUTION

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Cisco Employee

Hello,

Hello,

The CSPC has a feature which can be enabled on it to allow for masking of host-names and/or IP addresses during collection.  It looks like in your upload, the feature may have been enabled.

You can turn off the feature on the collector by selecting:

Management -> Manage Data Collection Profiles -> Double Click On your Collection Profile (Default) -> and selecting the "Profile Details" tab


Towards the bottom on this profile, you will see an option for "Mask IP Address" and "Mask Domain Name" which can be toggled.  If you unselect these check-boxes and run the profile and upload again it should remove the masked values from the SNTC Portal latest view.

Thank you,

Jarrett

2 REPLIES 2
Highlighted
Cisco Employee

Hello,

Hello,

The CSPC has a feature which can be enabled on it to allow for masking of host-names and/or IP addresses during collection.  It looks like in your upload, the feature may have been enabled.

You can turn off the feature on the collector by selecting:

Management -> Manage Data Collection Profiles -> Double Click On your Collection Profile (Default) -> and selecting the "Profile Details" tab


Towards the bottom on this profile, you will see an option for "Mask IP Address" and "Mask Domain Name" which can be toggled.  If you unselect these check-boxes and run the profile and upload again it should remove the masked values from the SNTC Portal latest view.

Thank you,

Jarrett

It worked Jarrett. Thank you!

It worked Jarrett.


Thank you!

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