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Beginner

Assigning A New DA - Former DA Left

Hello All,

 

I am assisting a customer with a Collector install and the previous DA has left the company. I need to assign a new individual to that role.

 

I have all the pertinent information: customer name, CCO ID, and more if needed.

 

Any help is appreciated as this is timely.

 

Thanks much!

Everyone's tags (6)
2 REPLIES 2
Cisco Employee

Re: Assigning A New DA - Former DA Left

HI Joshua,

 

Please private message me customer company name, former DA CCOID and new DA CCOID. I will take a look and assist you further.

 

thanks,
Supriya

Cisco Employee

Re: Assigning A New DA - Former DA Left

Supriya,

 

I have the same issue for one of my customers - need to change the DA.  Can I private msg you?

 

Thank you,

 

Ann Pierce

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