I have a customer who has a DA that is no longer employed at that company. I need to have the old DA removed and swapped with the new IT Director. Please Private Message me to discuss further. Thanks, Brandon
Hi!
I am trying to upgrade, but in GUI it shows me an error: Apply-Failed.
And if I try to upgrade via CLI: "Package file jeos-30.0.4-0lnx64.zip" not in expected format.
Tried to upgrade to 2.7.4 from 2.7.3 via Web UI. Web UI report applied failed. Went to CLI and applied upgrade, upgrade completed and was successful, now running 2.7.4 but when accessing the software updates page in the Web UI get the following err...
Hello team,
I need assistance to have two companies merge together. I would like the inventory data to remain segmented to the individual profiles, however, the users will be able to view each other's data. Please reply and let me know the next ste...
Hi ,
I cant able to see the Software Upgrade tap on CSP Collector GUI portal, as per the attached SNAP Shot steps , i have try to update the CSP Collector LCM installation but the LCM installation has removing the Root user and its struck at admin sh...
I am converting 7 access points from autonomous into a 2504 WLC - which then removes those AP's from SNMP discovery individually - and doesn't seem to filter through the 2504 discovery. Is this a configuration issue to be corrected, or do all my acc...
Not the typical Unmanage, but I guess it may come to that. I discovered the UCS/Call Manager systems, which imported all the handsets. The handsets aren't, and won't be, under warranty. How do I remove them from being added up to the portal? I am...
I am not seeing expected drop downs, like under the dashboards I don't have an admin dashboard, and under administration I only see collectors, no other menus. I've tried to upload inventory, it says successful but the items don't show up. any idea...
Hello,
I am running into two errors when attempting to generate a CIR report for a customer. Please see the screenshots below. Please let me know how to fix this. Thank you
error1error2
We have recently brought up a new collector and have gotten our scans scheduled and ran. We are seeing more and more devices in the "managed devices" in our collector. However after our most recent upload this morning, we are still not seeing everyth...
Currently used the GUI to upgrade and have let it sit for 24 hours. After that I have logged in to the admin shell and get the following output when running a "show download progress"
admin# show download progress Package Name Package Status Downl...
Hi there,
We have a customer that we're on-boarding to the portal. They added us and granted us CBR Access in the the CSAM tool more that 48 hours ago but our user is not appearing in the portal. We received the confirmation email that we were adde...
Hi Guys,
One of my customer doesn't know the support status of its devices (contract papers and so on ... are lost).
Is there a way to retrieve the current support contract with the devices serial number or something else ?
Thanks & Best Regards,...
I was attempting to upgrade from 2.7.3 to 2.7.4 and clicking the Install Now button would not do anything.
after a long time I received an error "Unable to find valid certification path".
I attempted re-entering credentials, but now that doesn't ...
We have an ISR4331 router, for which we also purchased a Smart Net contract for (SNTC 8x5xNBD), through our supplier, CDW. When collecting the information to register our Smart Net contract, CDW requested the route processor s/n of our ISR4331.
Wi...
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