I am trying to perform a fresh install of CSPC on a C220-M3 server; that was being used with an older release before be shutdown. I boot the installation ISO, and enter a new password, and get a failure. Any suggestions on the resolution?
Forum Posts
Resolved! Customer Cannot Create SNTC Portal.
Hello,I have a customer that has an issue trying to create the SNTC portal; there are a myriad of errors where the portal won't be created despite getting the verification e-mail and such. Can anyone assist in the provisioning of it? I have the custo...
How do I edit snmp info for inventory collection? Where in the portal can I access this?
Hi Guys,For some reason, my modules are not being collected in CSPC. I have local username/password defined, and tested, but still no modules. Please advise. Thanks.
Hi, I am trying to connect my CSPC collector through GUI. Sometime it gets connected sometimes don't until I reboot my CSPC server.After you get back to me I will provide you the further details. Thank youRajan Sharma
Hi, In add upload profile, the option "all Collection Profile for Services" don´t show drop-down content. I am already test in another web browsers. Regards!
In the CSPC we have SM-X-ES3D-48-P devices which are switch modules installed within a ISR4451-X/K9. Here, they are recognized as standalone devices which are being polled via SNMP (seeing hostname, IOS version, etc). When this data gets uploaded to ...
Running version 2.8.1.4, currently having an issue where the CSPC is failing to upload device inventory to the SNTC. Receiving the following error: "A connectivity exception occured while processing the request. The Exception is :: HTTPs TransportMod...
Hello team, I collected Viptelas data and uploaded them to SNTC. I can see half of them on the Contract report as covered. I also can see another half of the device on 'not recognized' because of: FALLOUT REASON: Ciber Processor:Ciber Pid not exist i...
Hello,We already did a success upload to the sntc portal but not all the data is showing in the summary inventory. For example, the collector captured all the wlc but not showing any access , points or even not showing any modules, cards.Regards,Rena...
Hi, I submitted SNTC access request this Monday. However, our delegated administrator still hasn't received my request for approval. Does anyone know what might be the problem? Thank you! Lisa Guo
Resolved! Customer Cannot Update CSP-Collector
Hey everyone,I have an issue where the customer cannot update their CSP-C appliance from 2.7 to 2.8. They are constantly given an error when trying to update, and I quote: "Error occurred while fetching the information from databsae." How would we be...
Hi Team, Hope you're all doing well. 3 partners have the same issue with SNTC portal: "I could move ahead. I completed the registration process but I am unable to access the portal. It always redirects me back to the “register” page when I try to sig...
Hello - I'm helping add devices to SNTC via a CSPC collector and we're having problems with optical chassis not populating serial numbers. Additionally, the optical chassis do not collect any information about line cards, pluggables, etc. We do have...
Resolved! CSPC stuck in single user mode
Server stuck with the error messages "Telling init to go to single user mode. init: rc main process (xxx) killed by term signal. Give root password for maintenance.After entering the root password it goes to Bash.How do I recover the application?
