Cisco Community
English
Register
Register
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Welcome to the Smart Net Total Care Community!

Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.

New CSPC Version Available!

There's a new version of collector software available that addresses an important vulnerability. You should update to the latest CSPC version as soon as possible. Read this community post for complete details.

Services APIs are Available

The Smart Net Total Care Services APIs are now available to all customers and partners in our production environment for you to use to integrate portal information into your business systems.

Check out the details in this blog about how to register and use them.

Smart Net Total Care Portal and Collector Discussions
Sort by:
Most Recent
Latest Contents
ISSUE ACESSING SMART PORTAL
Created by Paulo Uehara on 08-20-2019 11:01 AM
1
0
1
0
Hi guys. Our customer is trying to access its Smart Portal for the first time (services.cisco.com) in order to register a collector, but the page "jump" to another page (attached). He tried to use another browser without success. Do you have an idea ... view more
Cisco Services Access Management - Adding a New Administrato...
Created by m.back@aap3.com on 04-03-2019 02:12 AM
2
0
2
0
Does anyone know how long it takes to add a new administrator to the Cisco Services Access Management tool, so that this administrator can start using the SNTC portal? I am the Delegated Administrator and have added a colleague in the Cisco... view more
Smart Net Total Care Reporting Preference Change
Created by Sydney Fisher on 02-20-2019 10:36 AM
0
5
0
5
Smart Net Total Care Comprehensive View will be Removed   Due to changes in architecture, the ability to set report preferences to “comprehensive view” will no longer be available in the Smart Net Total Care portal after April 5, 2019.   In the ... view more
Services APIs are Available!
Created by Sydney Fisher on 10-19-2018 10:32 AM
0
0
0
0
Announcing Cisco Services API Availability! The Smart Net Total Care Services APIs are now available to all customers and partners. The Customer, Alerts, and Inventory APIs are now in our production environment for you to use.   What’s available for ... view more
Sign On Error
Created by Cheri Fairbrother on 10-05-2018 10:26 AM
0
0
0
0
If you experience the below Sign On Error when accessing CSAM, SNTC portal or other Cisco sites, please reach out to web-help@cisco.com with: details of the error, i.e., url(s) being accessed your name your CCO ID      
CreatePlease to create content
Discussion
Blog
Video
Related Content
Blogs
Events
Videos
Top Solution Authors
Last Month (30 Days)
Top Solution Authors
View All
Top Experts
Last 6 Months
Unanswered Topics
View All
Right-rail
Navigation
Be sure to bookmark these support pages and use them in the future to find all the self-help information.
Helpful Links
Access the SNTC Portal
Comunidad en Español
Provide Feedback about the Community
Community News
Meet the winner of the Best Analysis Award for the 2018 IT Blog Awards
Chris Bradshaw started a blog over a decade ago to share funny office stories and has grown it into a full-fledged analytical resource f...
Watch Cisco Live 2019 Keynotes and Announcements
Don't miss a minute of the keynotes and announcements from Cisco Live 2019. The show kicks off with the Opening Keynote on Monday, June ...
Learn how Cisco contributes to 5G technology
Have you wondered about 5G and how it will affect your business? We have the answers for you. Learn about Cisco products and solutions r...
What devices do you use when using your Networking & Security Management tool? Take this 5-min survey!
Inviting all Networking & Security professionals! We want you to tell us what devices you use to do your work and its screen resolution....