Hello, the customer sent me the following:
In order for the VM to run in Azure, I did the below:
Convert OVA to VMDKConvert VMDK to VHDConverted from dynamic disk to fixed disk 40GB in size ( Azure preferred ).Uploaded to Azure Storage blob.Crea...
Hello. The default collection profile use a lot of dataset, are all needed ? for example, If I only need to know the status of the contracts, what dataset we must use?
Hi Team,
This is the 3rd time I am installing CSPC . The version is CSPC 2.8,0.1 after completing the GUI initial setup I again see that I am not able to login to GUI and getting an internal error message I am able to login to admin through CLI th...
Hi there,
My customer gave me CBRAdmin last thursday (02/14), I received the confirmation e-mail and I can't access his portal yet 5 days later.
I need some help.
Regards
I have purchased a 3504 WLC including Full Support and the contract number is associated to my profile. However, when I try to download the software via Cisco software download, it appears I need additional entitlement. The contract was associated t...
Hi,
I am trying to access Cisco Services Access Managment page, however I see the following error:
"You are not authorized to access this resource"
Regards,
Peter
I have upgraded from 2.8 to 2.8.1 using the manual upgrade method from the CLI. I believe the upgrade was successful, although there was a problem with pinging the server that was a known problem and I was able fix that.
When I log into the CSPC v...
Recently, I got (first time) access to SNTC and started to upload my inventory by csv file. After successfull completion, I can see inventory summary and contracts reports but no alerts (in any category). Any missing permissions?... Can You help me?
Hi, I have registered for the SNTC portal, but am unable to get access, always ending up on the https://www.cisco.com/web/fw/tools/ssue/apps/ssueap2.0/prod/#/promo page when I attempt to log in.
I have been through the "register now" option, and asso...
Good Morning,
I need to change the Delegate Admin of a company that offers the services of the CSPC. This is because the previous DA no longer works in that company.
Stay tuned to your comments
Thank you
First discovery run with new customer and it didn't pick up any wireless devices. We discovered that their controllers were not enabled for SNMP. Ran new discovery and it partially picked up the WC's, but was missing serial and hostname. Still not...
I've been trying to run a Custom Inventory Report for 2 days with no luck. It appears to work, but then nothing shows up under My Reports. I tried other customers and other types of reports and none of those work either. Tried Chrome and IE, clear...
SNTC portal instructions followed (completed on the 13Feb2019) but I have not yet received an email confirmation.
Could you please assist me finalising this registration?
Thank you
Sebastien
SNTC portal was registered sucessfully for a specific customer, but only menu available options are All Collectors.
According to my experience with other customers, after SNTC portal registration, we are able to see other menu options available, li...
Getting continual emails (shown below) following the upgrade of CSPC to 2.8:
YOUR(******* user) CSPC GUI PASSWORD IS EXPIRED
PLEASE TAKE ACTION TODAY
Take a moment to reset your password today (end of the day recommended) at https://********* Not...
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