We have had our collector setup to install updates daily, however, the most recent version 2.8 never installs and gets re-queued to install the next day. When logging in via the admin UI, the "Install" buttons are greyed out for version for both 2.7....
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Every buttom I click on the CSAM home page (https://cdceb.cloudapps.cisco.com/csam/login.do?action=home) reloads the page but doesn't bring me the next screen. I was using it normally like 15 days ago, now every action I try to perform just reloads t...
Hello all, we recently installed a new CSPC server 2.7 because we had issues with our old one. The new server is up and running and discovering devices. Also the upload to the SNTC Portal is shown as successful in the Portal, however I'm not able to ...
Hello all. we are trying to upgrad CSPC from 2.5 to 2.7.4.2. In the upgrade guid it says it says "1Use the links to download the respective patch files jeos-20.1.2-0-lnx64.zip and JeOS_Patch_To_Enable_ASD.zip from the download center and install th...
I have a new collector, and uploads are failing with error 302. Upload test failed at 11/10/2018 13 48 34 CST with the responseA connectivity exception occurred while processing the request. The Exception is HTTPs TransportMode has Failed 302 An...
Hi Experts, I have little doubt on two functionality of CSPC which is UPLOAD and COLLECT ? Is COLLECT profile alone enough to upload data to SNTC PORTAL ? I have collection profile defined in CSPC and is scheduled once a week. Recently, i am havi...
Hi all, When i had CSPC 2.7.4 version , there was an error when i ran collection profile. HTTPS:400 Bad Request. Research led to update it to the latest version 2.8. Upgrade was successful and did not got any error during upgrade to 2.8 Currently...
We are analyzing several customer's collections and finding incomplete addresses on some items. Many are missing the street address. Can we manually correct the missing data? Or is there something incorrect in the discovery phase?
Receiving this error which I havent seen before. We tried checking firewalls, acls, snmp, etc.
Customer did snmpwalk from the CSPC CLI to the UCS Server as well as against the UCS box. Every this looks OK but CSPC does not discover UCS chassis or blades. Customer have active smartnet contract.
What could be causing it to not show up? I searched through other similar cases in the community and it looks like it requires a PM.
Have 2 3850 switches installed where as the collector is only collecting the serial number of one of them. Is there a setting I need to configure in the collector to pick up the information on the other switch
Team, We tried exporting the 'Not Collected' equipment in the SNTC Portal so that we could try and figure out why they weren't being collected. The problem is that you are able to see what equipment isn't being collected because the IP address is ava...
My CSPC is running version 2.7.4.3. I attempted to run the upgrade to 2.8 from the Software Updates page. Status is now stuck on "Apply-in-progess". Rebooting the appliance did not help. How can I clear/cancel/stop this current upgrade so that I ...
