Hello, I have problem with logging to CSPC 2.7, admin account is locked, please below: login as: admin****************************************************************************************************---------------------------------------------...
Forum Posts
Hi Guys, I´m trying to upgrade from 2.7.4.2 to 2.4.7.3 and is stucked on "initiated" state since last friday (72 hours). Is there any recommendations? Thanks!
Dear All, We have a CSPC version 2.3 and we just found from SNTC upload processing logs that it received the last inventory report from CSPC on November 27th. Do you think it's related to the old version of CSPC? Could someone confirm the upgrade pro...
Hi, We have registered a valid smartnet and serial number in the Smart Net process with our licencias@arabela.com account, after this we received a email with the following content: Dear Licencias Arabela, Thank you for your request to become a D...
Hello, we can't upload the collected data on CSCP to Cisco as image: OBS: we're using the latest version 2.7.4.3, the certificate is installed on CSCP. Also we cannot login into CLI (GUI works)with the admin account it only says login incorrect or a...
My first few test uploads are interfering with my inventory. also causing duplicates to appear. is it possible for someone to go in and delete all my collector uploads older than 2 months?
Customer cannot login to CSAM portal Find screencap attached. - Login tried from different browsers (IE, Firefox, Chrome) - Cleared cached content from browsers Problem persists, the same error reported on screencaps ocurred in all browsers. ...
Resolved! Schedule Reports Error
Hi, When I attempt to submit scheduled reports today I'm getting the following error after clicking on the scheduled report type and then "schedule". Error states, "Generic Server Error 500. Internal Server Error" Regards,Craig
Resolved! Smart Net Total Care portal
When my customer tries to register at SmartNet Portal, after he checks his address, the following screen appears: What I need to do.
Hi I have upgraded a customers smart collector to version 2.7 from 2.5. The installation seemed to have been successful, but I am unable to log into the WebUI. I have tried the old Admin123 password and the default admin password for 2.7. Is there ...
Buenos días Comunidad Cisco Reciban un cordial saludo. He intentado registrar el usuario para generar el acceso al portal de Collector pero no me permite finalizar el registro. El mensaje es el siguiente: Oops! Algo salió mal No podemos pro...
Customer is receiving this error. Will provide customer name in PM.
My CCO cannot access CBR portal. CCO: it-opportunity
Resolved! cannot get bug report server error
I´m getting the following error when I try to generate the bug report.
Hi, There appears to be an issue with the output of the Macro Report v3.6 where the 'Custom Inventory' tab appears to have the headers and data mis-aligned. As an example, Column E, has headings of 'Equipment Type' & 'SNMP Location' but the data ro...
