Hi I'm facing and issues in order to complete to add a user to SNTC, I received the following error:
If the checkbox for the role is not selectable, it is because the user is not associated with an external company, or the user is not a res...
One of our customers has deployed the collector and successfully uploaded his inventory, but he captured too many information that he didn't need. He would like to perform a full reset and remove all inventory from his collection, someone suggested t...
We have several contract numbers. When I registered I choose one of them and proceeded with the registration.
How do I add the other contract numbers to my SNTC portal?
Hi,
I have problem with download-ing. Output is :
admin# show download progressPackage Name Package Status Downloaded Percentage-----------------------------------------------------------------------------sp-30.0.4-0-0-lnx64 Downloading 100admin#
...
HI Cisco Team,
We have uploaded the offline inventory SNTC Portal once device delivered and whenever device in Production and it is reflecting in SNTC Portal.
Both Offline & online inventory available in SNTC Reports which is duplicate inventory...
I have done another import earlier today and I see duplicate devices. In some cases the different devices share the same IP, which is not correct. Is there any way to force deletion of all existing devices and import fresh list?
My last 3 imports we...
Is there a way to delete older or unwanted inventories from the Smartnet Total Care portal (https://services.cisco.com/)? If not, can that be made a feature?
Hi Team, I had requested for SNTC portal access on 12th Feb and accepted the "PartyDA" agreement today. When I try login to the SNTC portal, I still get redirected to the below URL instead of the admin console.
URL redirection to: https://www.cisco...
Hi Team,
I am working with a company that set up the SNTC portal years ago and that contact is no longer at the company.The new networking team does not know where the server for CSPC is located and it is on an older version anyways. The customer wo...
Hi, i have reinstalled the collector with at version 2.7, previous was 2.5.
Just today i run discovery, inventory, and upload profiles. I get what it seems to be an ok message for the upload.
But in the portal i'am no seen any new upload processing.
When creating my first collector I had to walk away from it for a while. Later I came back and tried to enter in the NTP and DNS server IPs, the current time, etc. but it would not accept it. I continued the installation. Is there a way to add thi...
Hello, suddenly i enter services.cisco.com and i found the inventory and segments duplicated.
The inventory has a new name, and the segments are duplicated with a string "copy of x".
I have found that the collecto has a new inventory name, so that co...
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