Hello, we have a problem when uploading the file of the scheduled task. The message error is TailEndGateway_Connectivity_Exception_occuredThe version is 2.11, we did a new installation because we were with the 2.8 version, we created the backup file ...
Forum Posts
CSPC is able to view the hostname and its corresponding IP address. After updating to SNTC, SNTC portal displays some hostnames as "system". Please advise. Thanks.
Hi,We are adding a new user admin to CSAM, they are added within CSAM however they are unable to login. They were added on 4/5, and have recieved the emails stating they should get access in the next 24hrs. When logging in they have not been asked fo...
Resolved! Smartnet portal not showing data
SmartNet portal doesn't show any of our assets and keeps giving the following error.Information Temporary issue.Support team has been notified.
When I access SNT, it redirects me to a page stating that I need to register for access. I have registered and have the appropriate access rights. If I attempt to register again, I am directed to page that states that I have already registered and ...
Hi, i want to get CON-SSSNT-C95K16XA (SOLN SUPP 8X5XNBD Catalyst 9500 16-por) but apparently we have to take CON-SSTCM-C9516XA solution support as well. Does anyone know why that is? and if there is a way to avoid this, please ?
Hello, I am trying to get EoX dates for particular NX-OS versions via the EoX API. I query this API endpoint: https://api.cisco.com/supporttools/eox/rest/5/EOXBySWReleaseString/1/{input1}as input parameter I tested with few NX-OS version, for example...
After upgrading the CSPC collector from version 2.10.0.3 to 2.10.0.7, the adminshell is no longer accessible. When trying to log into the admin CLI with the admin account, the credentials are accepted, and then it immediately goes back to the login ...
Is there a roadmap to have Catalyst Center as a SNTC Collector
Hi,We are trying to provide access to the SNTC portal via CSAM but the users is not listed in the CSAM portal.The user is already part of the Company and has Contract associated with the accounts?Kindly suggest how this can be rectified.Regards,
I'm unable to access the Portal or the API. I have API Developer Rights & SNTC Administrative Access from the SAMT. I see a couple posts here about issues due to the bug and would like assistance please. Thanks,
No access to the portal even after role assignment. My manager assigned roles, API Developer, Customer User and Customer Administrator
Hello,Anyone ever have an issue on the CSPC when adding a credential and it won't work? I added a new SSHv2 credential for a specific device and it fails. When I login to the CSPC via ssh, and then ssh to the device, it works, but when it runs from...
Resolved! Unable to access the SNTC portal
When I try at access the SNTC portal thru Firefox or Edge, it takes me to the page momentarily and then loops me back to the registration page. I have had my account approved since MAR 15th. Any assistance would be greatly appreciated.CR Party ID: ?C...
Sirs,I was able to view some information on the portal, but I'm getting the error Entitlement file generation failed. Please try again. If the issue per: Could you help me identify what it would be, and what can I do to resolve it?
