My CCO account seems to be associated with the wrong the wrong company in the SNTC portal. How can i disassociate from the wrong company, and re-associate my account with the correct company?
Forum Posts
Resolved! Our cisco account can't register in SNTC
HI, someone could help me? I'm trying to configure a SNTC on self onboarding. it shows "Oops! Something went wrong"
Resolved! CSPC 2.10 deployment failed
Hi there, I'm trying to deploy CSPC OVA. version 2.10.0.1 and I'm facing the error message down below: My ESXi version is 5.1.0. Could it be my ESXi verison the problem? Best Regards
Anyone experience the error message "Authentication Failed while trying to send test email" when configuring the email setting configuration on the collector? I have entered the correct smtp server / port / email to email address / and senders mail I...
Resolved! Unable to login to SNTC
Hello, I have followed the registration process but are unable to login to cisco.services.com to see the inventory reports.How can I get assistance for services portal access issues? Thank you,
Hello Team, How are you? I'm having trouble getting access to SNTC Portal for a customer. We followed the instruction guide (https://www.cisco.com/c/en/us/support/services/smart-net-total-care/index.html#gettingStarted), but we got stuck in step 2 (L...
HI Team, Hi Team, Could you please help me how can we deploy CSPC server with SNTC portal Also let me know what is the prerequisite for the same. And suppose if we have DC & DR site along with different location then how can we deploy this server?can...
Hello, I'm working on registering for Smart Net Total Care but keep getting getting the following error: Oops! Something went wrong...We are unable to process your registration request at this time. Kindly retry later. Sorry for the inconvenience. ...
Resolved! Help to generate a CSP-C entitlement
Hi, good day. I need help to generate a new Collector entitlement file. Could you please help me?
Hi, I have been assigned Smart Net Total Care: Customer User and Smart Net Total Care: Customer Administrator in CSAM. When I navigate to services.cisco.com I get the 'You do not currently have access to Smart Services Connection' page. When I click ...
Hi I did dtbaa certificate which resulted my old company as premier partners with cisco now I’m changing my company so if I remove my account and add it to new company will my old company lose the partnership
We recently deployed a new 2.10 Collector which replaced our older 2.9 Collector. All settings were migrated from the old Collector to the new one successfully (inventory, discovery, profiles, etc). The older Collector was shutdown after the migrat...
Having issue here, it is occurring more often now, basically it use to have a break down for selection, now only All inventory.
Hi, I have upgrade CSCP Collector from 2.9.2 to 2.9.3 using ssh upgrade process. Not errors receive during and after upgrade. But after upgrade when I try to access in browser https ipcollector:8001, I have only a blank white screen, I can't have op...
CSPC update 2.9.1.3 has broken my collector. After the update, my data uploads to Cisco Services Connection stopped working. I also cannot login to my Web UI. I receive a blank page. After reading posts on this community, here are the steps I have...
