When trying to add an ISR-1100-4G SD-WAN appliance running Viptela code, the collector imports the device as a generic device. The Viptella vEdge-100B device work great but I can't get the 1100's to add properly. There is 1 platform definition for ...
I have a user who was granted access via CSAM but a week later still cannot access the SNTC portal. Will share details in PM.
Trying to register for SNTC, but not receiving the verification email. Email is correct, Contract and Serial are all correct. No email despite it saying it sent. Thanks,Bob
I am going through the SNTC registration and got stuck at verification email. The email is never sent to me. Please advise.
I am attempting to register a new SNTC account and the email verification portion is not working. I have retried it several times, checked spam, junk, quarantine, etc. The emails are not coming through.
I am trying to create an SNTC account. I was able to access the portal and fill in my information, moving on to the point where i need to verify my email, but this confirmation email does not arrive. Retried several times and resending the email with...
Hey everyone, we have a customer in particular that's utilizing a proxy. Normally not an issue, but they're wanting to 'install a certificate' in their words to proceed with it based on how their Proxy works. It requires no password or user, but woul...
Has any one had success to use migration scripts to upgrade Version 2.8.1.8 to Version 2.9 or Version 2.10 ? We have tried both the migration scripts to go from Version 2.8 to 2.9 and also the script to go form 2.8 to 2.10. Had issues with both. Lost...
Hi Experts, Thanks in advance for all the support Is there a way to reset Collectorlogin and Root password using Admin CLI access Thanks,Avi
Hello, Our inventory team is having some trouble accounting for a few BiDi SFPs we have in our network and I am wondering if there is a way to manually edit that info. For example, I am using a SFP-10G-BX-U-60-I-C on subslot 0/0 transceiver 13 but th...
Hi, When I try to log into SNTC portal for the first time, The portal page opens and then getting redirected to the following registration page:https://www.cisco.com/web/fw/tools/ssue/apps/ssueap2.0/prod/#/promo My CCO ID has got access to the smart...
If I have 80 Cisco 4321 routers and I want 2 years of SMARTNET services, do I purchase 160 of CON-SNT-ISR4321S?
Migrating from CSPC 2.8.1 to 2.10.0.1 so have followed the migration guide and restored the backup.All looks OK except that I can't install and apply patch 2.10.0.1Nothing happens if I try clicking "upgrade now" from the GUI. So no prompt to accept E...
When attempting to log into the SNTC portal for the first time I, can briefly see the empty portal screen, them I am redirected to the register screen below:https://www.cisco.com/web/fw/tools/ssue/apps/ssueap2.0/prod/#/promo I`ve created account few ...
I am attempting a web GUI upgrade from 2.9.1 to 2.9.1.3. I actually attempted it on CLI before trying in the GUI, but received errors when downloading. I have verified that our FW is allowing the collector IP to Cisco. Before beginning, I applied the...
