Smart Net Total Care Portal and Collector Discussions

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Cisco CyberSecurity

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I'm just getting started, have two test devices imported.  One is covered by SmartNET, the other is not. If I look in the contracts section one device is listed as covered, as expected, but the other device is not included in the 'not covered' report...

josh1 by Level 1
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Hi Team, I am trying to generated the entiltlement file but the following error shows up: Entitlement file generation failed. Please try again. If the issue persists, find help in the community. Any clue? Best regards, Alexandre

Hi all, I know that DNA license (at least 3 years) is mandatory for the first time purchasing Cisco catalyst 9200 or 9300After 3 years, DNA license will be expired and customer just want to continue use catalyst 9200/9300 as basic switching functions...

I have a customer that has their serial numbers for their Cisco TelePresence SX10 & SX80 showing up as invalid serials in the SNTC portal. The customer logged into each device and confirmed the correct serial numbers. I have screen shots that I will ...