I can no longer use Automated software distribution.url = https://apix.cisco.com/software/v4.0/metadata/pidreleaseAPI NAME = AUTOMATED SOFTWARE DISTRIBUTIONThe traceback indicates that a 404 Client Error: Not Found was received when trying to make a ...
Forum Posts
I was wondering if someone would be able to help me with the error i am having while trying to get data from the cisco apix endpoints. One example endpoint is https://apix.cisco.com/supporttools/eox/rest/5/EOXByProductID/5/A9K-MPA-2X40GEI get a 403_D...
Our only SNTC Designated Administrator left without a replacement. How can we assign a new DA for SNTC?ThanksShawn Wilson
I'm try to associate the external user vinicius.silva@nexa.com.br ( CISCO ID 00u1fxr66rycOrpFV5d7) to my contract, but when the user try to access the service.cisco.com to see the dashboards and export the repports, he's redirected to other page: Th...
Hi All, I have currently requested Administrator access to the Smartnet total care portal and i have been approved for this access. However I'm receiving the below message and I have waited 24hours to be granted access to this site. Get Access to S...
I am receiving an "error occurred' exception while attempting to upgrade via CLI. This is a new installadmin# show verBuild-name : Collection Platform Software 2.10.0.1Version : sp-30.3.0-1-0-lnx64admin# upgradeVersion Description--------------------...
Resolved! Unable to register any SNTC API
Hi there, I have been following the instructions on this link for enabling the SNTC APIs in our api console and I'm hitting a brick wall and need some support please.CCOID: 00u76r4jclPMoHI7L5d7Thanks,/Andy
I'm unable to login to CSPC via GUI.I have collectorlogin, su, CLI logins.cco id: daniel.heng@icbc.com
Hi, After providing name, email, contract number and serial number the page showing a message stating that Our records show that your company already has a Delegated Administrator listed below: xxxxxxxxxxx which is completely wrong. We will be forw...
Our security team has asked to determine if the collector has a Tomcat vulnerability. There are a couple of CVEs that apparently could be applicable. Is there a method to find what version of Tomcat is running?CVE-2023-42795 - Incomplete Cleanup vuln...
Resolved! Smart Net and Success Tracks
What differentiate the Smart Net from Success tracks? contractually, structurally, and technically!
Hi Wanted to check why CSPC collector is performing reverse-dns lookups for managed/discovered devices?
Its been over 24 hours since I received the email stating that I have access to the portal but I am still seeing the message "You do not currently have access to Smart Services Connection" when trying to log in
Hello team, I have added 2 accounts for access to the SNTC portal, one is more than 15 days old and the other more than 24 hours ago, the status of the users is approved in CSAM and I have received the confirmation email, however I can not access bec...
Good morning,I have an issue after I have added 3 new users to use the SNTC support portal. I have given them both the SmartNet Net Customer User role and Business Critical care roles.The requests were approved, and each user received their respecti...
