Hi Team, I've requested access to some of my customer SNTC portals all which have been approved since Thursday 2nd April. I currently only have access to one customer portal, but not the rest, can you please check this out and advise please?Thanks...
Forum Posts
I am trying to set up the SNTC Portal for our company. When I go through the process to register our contract and assign a DA, it appears there is already one in there. This person does not work for our company. I am unsure how to add another DA or r...
Hello allI have registered two contracts and eligible serial numbers to the smart net portal, but I will always be forwarded to the registration page. Also in the "Cisco Service Access Management tool" no roles are display as described in the "reques...
Resolved! Internal Server error
Hello each time when we do a Run Upload profile, we have an issue called Internal Server Error.Could you please provide support?
INTERNAL SERVER ERROR in the Cisco Collector when I did upload in the cisco collector.
Hi Team, unable to access SNTC login,Accessing the portal after login redirects to the attached page, Could you please look into it and help with the issue.
Resolved! Upload Automation
Hi guys, greetingsWe have a environment that have many colectors, and we need to automate the discovery and upload from all the machines at once by an centralized manner. Best Regards, Thanks on advance!
Hello, My certificate already expired so I am Installing a new one but having issues with collector registration. The error says that the certificate cannot be installed because customer name has changed. Any help will be appreciated.
can someone please help me with the CSPC cli login issues I'm having? - admin login to Gui works- root and collectorlogin were never set as far as I know.- admin login to cli is locked due to failed logins - (waiting 30 min did not fix this, we also ...
Resolved! Inventory Operation Failed
Hello,the inventory Operation is failing when we do a Run Collection profile. Could you please provide support?Regards,
Hello,I'm having trouble accessing Cisco Services Connection. Can you help me?I made the SNTC registration by entering the contract number and s/n of the product as requested. I had the return of successfully registered but SNTC is not available.Than...
i get a inventory report twice a week form the portal and the reports don't include serial numbers. Our third party smartnet inventory provider get the same report and they're saying the same thing.
Good morning team, I have the following case of the account unicomer , customer have problems with licences every time we are going to update the collector however the customer told us that the licences is update , how we can proceed to solve the c...
I've already received emails saying I'm registered (over 24 hours ago) but when I click to log into the SNTC portal I keep getting redirected to the registration page. Then, if I click on Register again, I see this page momentarily:And then I'm redir...
Hello,When we do a successful upload via the Collector as attached print screen, we are NOT able to see the serial numbers on the SNTC portal but if we do a manual upload, the serial number will appear on the sntc portal.
