01-20-2022 11:21 AM
Migrating from CSPC 2.8.1 to 2.10.0.1 so have followed the migration guide and restored the backup.
All looks OK except that I can't install and apply patch 2.10.0.1
Nothing happens if I try clicking "upgrade now" from the GUI. So no prompt to accept EULA, for example
Then tried the admin CLI
admin# upgrade
Version Description
-------------------------------------------------------
sp-30.3.0-1-0-lnx64 Collector patch to upgrade to CSPC 2.10.0.1
Download and apply of a package can take a while.
It is recommended to schedule the upgrade.
Do you want to continue [y|n] ?y
Please enter the version to upgrade :sp-30.3.0-1-0-lnx64
Do you want to continue with download and apply [y|n] ?y
Connection to Software Download Server will use User Id 'stefan.karlsson@tele2.com'.
In order to download software, please indicate that you have read and agree
to be bound by the Cisco End User License Agreement which can be viewed at
http://www.cisco.com/en/US/docs/general/warranty/English/EU1KEN_.html
Accept License Agreement (y|n)? y
Attempting to download the requested package.....sp-30.3.0-1-0-lnx64
execute % Error occured while executing command
admin# show version
Build-name : Collection Platform Software 2.10
Version : sp-30.3.0-0-0-lnx64
No proxy used and verified connectivity to concsoweb-prd.cisco.com
What else do I need to check?
01-20-2022 12:29 PM
Hi ,
Hope you are doing good .
I am the in-charge of this post and will assist you on the issue shortly .
Thanks & Regards,
Kapil Taneja
01-21-2022 02:16 PM
Appreciate the support. Looking forward to hearing from you
01-26-2022 01:17 AM
Kapil, Any update on a timeline for looking at this?
01-31-2022 06:07 AM
Hi,
Sorry for the late response .
Please provide us the email address so that we can proceed with the issue .
Thanks & Regards,
Kapil Taneja
01-31-2022 06:12 AM
Sent you a private messages with my email
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