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sokarlsson
Beginner

Can't patch CSPC 2.10.0 -> 2.10.0.1

Migrating from CSPC 2.8.1 to 2.10.0.1 so have followed the migration guide and restored the backup.
All looks OK except that I can't install and apply patch 2.10.0.1
Nothing happens if I try clicking "upgrade now" from the GUI. So no prompt to accept EULA, for example
Then tried the admin CLI

admin# upgrade

Version Description
-------------------------------------------------------
sp-30.3.0-1-0-lnx64 Collector patch to upgrade to CSPC 2.10.0.1

Download and apply of a package can take a while.
It is recommended to schedule the upgrade.

Do you want to continue [y|n] ?y
Please enter the version to upgrade :sp-30.3.0-1-0-lnx64

Do you want to continue with download and apply [y|n] ?y
Connection to Software Download Server will use User Id 'stefan.karlsson@tele2.com'.

In order to download software, please indicate that you have read and agree
to be bound by the Cisco End User License Agreement which can be viewed at
http://www.cisco.com/en/US/docs/general/warranty/English/EU1KEN_.html

Accept License Agreement (y|n)? y

Attempting to download the requested package.....sp-30.3.0-1-0-lnx64
execute % Error occured while executing command

 

 

admin# show version
Build-name : Collection Platform Software 2.10

Version : sp-30.3.0-0-0-lnx64

 

No proxy used and verified connectivity to concsoweb-prd.cisco.com 
What else do I need to check?

5 REPLIES 5
kaptanej
Cisco Employee

Hi , 

 

Hope you are doing good . 

I am the in-charge of this post and will assist you on the issue shortly .

 

Thanks & Regards, 

Kapil Taneja 

Appreciate the support. Looking forward to hearing from you

Kapil, Any update on a timeline for looking at this?

kaptanej
Cisco Employee

Hi, 

 

Sorry for the late response . 

 

Please provide us the email address so that we can proceed with the issue . 

 

Thanks & Regards, 

Kapil Taneja  

Sent you a private messages with my email

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