Cannot update cisco account profile/gain access to SNTC portal

[yingyuwang]

Hello

I recevied the following email from sntc-support stating my account is associated with the company account. I received 3 e-mails from Cisco. After signing in and complete the needed steps in Cisco Service access management portal, I followed the instructions in the 2nd email to update info in Cisco Profile Manager. Then I received the error below. I also trying to register for SNTC portal but it does not work either. Please assist.

[Jarrett Pomeroy · Accepted solution]

Hello,
Can you please see if your SNTC Portal access looks okay now?
Thank you,
Jarrett

[yingyuwang]

It works now. Thank you for your help.