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Cant upload report to Portal

gregory.payne
Level 1
Level 1

All,

 

I am attempting to upload my report to the portal and it is failing every time. This is making it extremely frustrating as I am following the instructions provided. Can someone please provide some assistance. Thank you

 

Gregory Payne

2 Replies 2

Winifred Zeliger
Cisco Employee
Cisco Employee

Hello Gregory, which report are you uploading and what browser are you using? I would suggest opening a Service Request using your NLS1 contract # and being very specific about the issue you are experiencing.  A support engineer will respond to you asap.

Winnie Zeliger

npicard
Cisco Employee
Cisco Employee

Gregory,

What report are you referring to? Are you trying to process a manual .csv import? Please provide the portal URL you are accessing and the exact steps you are taking.

Nathalie

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