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Beginner

CBR access granted, still not showing in portal

A customer granted us CBR access on Tuesday morning and we are still not able to see their portal as of this morning, is there a backlog?  

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Cisco Employee

Re: CBR access granted, still not showing in portal

Hey JSM92,

 

Please private message me the CCO ID as well as the party ID on the instance you are trying to associate to.

 

Thanks,

View solution in original post

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Beginner

Re: CBR access granted, still not showing in portal

Strangely, another customer that did it yesterday I can already see.  

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Cisco Employee

Re: CBR access granted, still not showing in portal

Hey JSM92,

 

Please private message me the CCO ID as well as the party ID on the instance you are trying to associate to.

 

Thanks,

View solution in original post

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