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barasniewski
Beginner

CBR Admin

# of my customers can't give me CBR Admin access. I need to know why.

 

CCOID of my customers:

 

ana***

die***

rhw***

 

My CCOID:

lea***

 

*** Text has been masked to preserve data privacy.  Please provide personally identifiable information via private message, and only at the request of our experts. Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions

Hi, Justin!

 

I got the CBR Admin to my user, today. Thanks for help me.

View solution in original post

3 REPLIES 3
Justin Sprake
Cisco Employee

Hello,

 

Could you please PM me the corresponding contracts between your partner company and the end-customers? 

 

I'd like to validate that they have completed the necessary on-boarding and associations as well as the output from the CSAM tool itself.

 

Thanks,

Contracts: 201***, 200***, 201***

 

*** Text has been redacted to protect personally identifiable information.  Please see our blog post on How to send a Private Message on the SNTC Community

Hi, Justin!

 

I got the CBR Admin to my user, today. Thanks for help me.

View solution in original post

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