CCO userID for Collector upgrade

[agiacometti]

Hi, i'm trying to upgrade the collector but at server connection screen, when i tried to setup with my CCO it says invalid user/pass. Is there some kind of special access to the section to be granted to my CCO userID?

Thanks

[adias]

Hello what is the present version of CSPC you presently have?

[Cheri Fairbrother]

Hi Adrian,

Please let us know if you continue to need assistance.

Cheers,

Cheri