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Welcome to the Smart Net Total Care Community!

Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.

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agiacometti
Beginner

CCO userID for Collector upgrade

Hi, i'm trying to upgrade the collector but at server connection screen, when i tried to setup with my CCO it says invalid user/pass. Is there some kind of special access to the section to be granted to my CCO userID?

 

Thanks

2 REPLIES 2
adias
Cisco Employee

Hello what is the present version of CSPC you presently have?

Hi Adrian,

Please let us know if you continue to need assistance.

Cheers,

Cheri

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