Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector. Click the navigation links below to access materials for using our service and supported collectors.
I have a customer who is a OEM vendor and purchase a set of Cisco ISE appliance as a total solution within their fin-tech big data project. However, the end user who like to have direct access to the service and want to update the end user info from the OEM vendor to themselves. Is there any workaround to this?
Hello yunmzhan, This community is for the SNTC Portal and we may not be able to best answer your question. For changes to CCW, I would recommend reaching out directly to your account team for assistance. Thank you, Jarrett
Does anyone know how long it takes to add a new administrator to the Cisco Services Access Management tool, so that this administrator can start using the SNTC portal? I am the Delegated Administrator and have added a colleague in the Cisco...
Smart Net Total Care Comprehensive View will be Removed
Due to changes in architecture, the ability to set report preferences to “comprehensive view” will no longer be available in the Smart Net Total Care portal after April 5, 2019.
In the ...
Announcing Cisco Services API Availability!
The Smart Net Total Care Services APIs are now available to all customers and partners. The Customer, Alerts, and Inventory APIs are now in our production environment for you to use.
What’s available for ...
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