05-11-2016 02:03 PM
Hello, Johns Hopkins University has begin to use the SNTC Portal. They just registered and discovered that their company name is wrong. It should read Johns Hopkins University. It reads Hopkins John University.
This seems to be an error in the entitlement database and needs to be corrected. I am the CSX on this account. Can anyone recommend the process to correct this? thanks! Brenda Seldin
05-11-2016 10:25 PM
Hello Brenda,
Please open TAC SR to get the right support that is required for this case.
Regards
Pamela
07-14-2017 11:39 AM
Bleszkie,
Did you resolve your problem ?
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: