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I have setup a virtual CSPC, version 2.5. I registered it and licensed it, discovered 7 devices, ran the collection profile, and the data is not showing up in the portal. The devices show up in the collector. I ran it twice on 1/26/15, at 14:01 and 16:14 Eastern, and it also ran on schedule at 2:00 Eastern. When I first set myself up to use the portal, I did a CSV import of 4 devices into a new inventory. When I setup the collector, I specified a new inventory name. Not sure if that has anything to do with it, but thought I would mention it.
Could you check the Reports > Inventory Reports section of the collector and confirm that the collection profile completed successfully? If so, then your upload might be stuck in the processing queue on the portal.
It is very likely that your uploads are still running on the back-end, not visible within the portal. This cab happen, especially if several were triggered within a short period of time. It's a bit counter-intuitive, I know. You push an upload and don't see it in the portal so you push another, however this exacerbates the problem as it causes a backlog on the back-end. Please wait at least 24 hours before pushing any new uploads. If the ones you ran are still not showing in the portal at that time, update this post again.
I just installed a new 2.9 collector. During initial config, setting the DNS server kept failing so I continued anyway. Now I am in the admin shell and trying:admin# conf dns -a 192.168.10.4but it keeps failing with:execute % Error occured while executing...
Hi,The registration in the "smart net total care" was successful.We have received the email from cisco that you are reviewing our request, but we have not received another email from Cisco with the registration status.A TAC was opened, but it instructs to...
It looks like I few others have had the same issue recently. When I browse to services.cisco.com and login with my account, I am redirected to the splash screen for requesting access. I was recently given permissions on our account to access th...