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Cisco Customer API with error 403

I'm trying to use the Cisco csapi-customer 1.0.

 

My user was already associated with the API Role, had the visibility of customer / contracts of my company.

 

I also, could create the application and get the token of the application using the oath 2.0 method.

 

Meanwhile, when i do the get https://apx.cisco.com/cs/api/v1/customer-info/customer-details using the bearer token, i'm receiving the error 403 (Access Denied).

 

Remarks: I could check in the Mule platform that the call was made (the graph show the number of requests that get the error 403).

3 REPLIES 3
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Cisco Employee

Re: Cisco Customer API with error 403

Hi There,

 

You need APIDeveloper role to access Service API (SNTC API). You may review the Role Assignment Process and API videos from the blog and work with your customer DA to get the required access.

 

Regards,

Suchita

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Re: Cisco Customer API with error 403

Hi Suchita,

 

I confirmed internally and mmy user was assigned with the developers role, meanwhile the error still persist.

 

Regards,

 

Ingo Sewaybrick

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Cisco Employee

Re: Cisco Customer API with error 403

Hi There,
Can you send me a PM of your Application name and Client ID to further check on the issue?
Thank you,
Jarrett

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