Cisco devices in All Equip not showing serial numbers

[casey_biggs8]

Showing the device type and all other details but no serial numbers so it is also not showing in covered/not covered. Different issue from my previous post

[jumin]

Hey casey_biggs8,

I see this is a different issue from your other post but is it from the same instance of company/inventory?  If these devices are different from the ones you are seeing with other issue, can you provide the IP addresses of these specific examples.

Thanks,
Justin

[casey_biggs8]

This is a separate company. I will PM you the details on this one as well