Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector. Click the navigation links below to access materials for using our service and supported collectors.
Hi all. I received an email from Cisco today enticing me to review the SNTC portal. But since I'm a Cisco partner I have many customers about to be using Cisco (a recent Small Business sales blitz) and would rather avoid the time and expense of arranging a portal for each customer. Is there a unified Partner-level portal that might allow the same SNTC management as the single-customer one but for all customers? To clarify, I have not yet used this SNTC portal so have no knowledge yet of what it can or can't do, but of course will get familiar real quick if it turns out there's no partner/account aggregating portal. Thanks everyone!
Hi guys. Our customer is trying to access its Smart Portal for the first time (services.cisco.com) in order to register a collector, but the page "jump" to another page (attached). He tried to use another browser without success. Do you have an idea ...
Does anyone know how long it takes to add a new administrator to the Cisco Services Access Management tool, so that this administrator can start using the SNTC portal? I am the Delegated Administrator and have added a colleague in the Cisco...
Smart Net Total Care Comprehensive View will be Removed
Due to changes in architecture, the ability to set report preferences to “comprehensive view” will no longer be available in the Smart Net Total Care portal after April 5, 2019.
In the ...
Announcing Cisco Services API Availability!
The Smart Net Total Care Services APIs are now available to all customers and partners. The Customer, Alerts, and Inventory APIs are now in our production environment for you to use.
What’s available for ...
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