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First discovery run with new customer and it didn't pick up any wireless devices. We discovered that their controllers were not enabled for SNMP. Ran new discovery and it partially picked up the WC's, but was missing serial and hostname. Still not showing any of the AP's. Is there another setting within the controller that we missed to allow the AP's? Or is that setting within the collector?
I'm looking at their portal data. The 2 WLC's were picked up on 2/10 after SNMP was enabled and a new discovery run, but no AP's. Do we have to wait for another discovery and upload?
The customer upgraded the controllers to a new code version over the weekend and this allowed the collector to pick up the AP's. May have been some sort of bug in the prior version?