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Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
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Beginner

Collector not picking up firewalls

I've seen this with a few customers, the collector is not picking up their firewalls.  I assume it's something simple that needs to be unblocked/enabled within the firewall? 

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Beginner

Re: Collector not picking up firewalls

Answered my own question, the IP's were not added to the ACL of the firewalls. 

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Beginner

Re: Collector not picking up firewalls

Answered my own question, the IP's were not added to the ACL of the firewalls. 

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