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Connectivity Service is Not Running

Hello everyone, below I am producing an error in regards to the Connectivity Service between the portal and the Collector.

Could I get assistance on troubleshooting as to why we're receiving this error? Thank you.ConnectiVityService.png

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Cisco Employee

Re: Connectivity Service is Not Running

Can you please run these commands from the CLI while logged in as root and share the output in a private message;

telnet 72.163.7.113 443

curl --tlsv1.2 https://72.163.7.113/HeadEndWebAppServlet/ -v

cat /opt/ConcsoTgw/tail-end-gateway-decoupled/conf/csof_config.xml

 

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