CSAM Access

[douglasbranco]

Hi there,

I saw your support in the case below and would like to know if you can support me in a similar case.

https://community.cisco.com/t5/smart-net-total-care-portal-and/csam-access/m-p/3846264#M10950 

I have a case of a customer unable to access the CSAM Portal. I would like to know if there is a problem with your user. The message that appears to our customer is "You arte note authorized to acess this resource". 

Regards.

[Supriya Patel · Accepted solution]

Hi,

Thank you so much for opening post. As well, please provide information via private message that i have requested.

Thanks,

Supriya