cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Welcome to the Smart Net Total Care Community!

Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.

102
Views
0
Helpful
1
Replies
Highlighted
Cisco Employee

CSAM CBR Partner

Hello, I have a situation with one of my customers on CSAM.

The Association of another D.A and the Partner was successful, but by the time we were going to give the Partner a CBR Role, CSAM shows an error (The ID neither matches any active Cisco User ID or outside ID, or User has re-validating status) but, it lets the customer give the Partner Internal roles with no problem (because they did, by mistake, we already removed those wrong roles).

1 REPLY 1
Highlighted
Cisco Employee

Hi,

 

Hi,

 

Please post your concern using internal community - TechZone - https://techzone.cisco.com/t5/Smart-Net-Total-Care/bd-p/smart_services_sntc

 

 

Thanks,

Supriya

CreatePlease to create content
Right-rail
Navigation
Be sure to bookmark these support pages and use them in the future to find all the self-help information.
Helpful Links