CSAM: Not able to add CBR ROLE to external company due toCBR roles are not selectable

[Added Solucoes]

Customer are not able to add my company as CBR Admin/User.  

My company sold contracts to customer and we enabled SNTC Portal for customer. 

Customer logged on CSAM and not able to add my company cco id user as CBR Admin/User, beacuse roles are not selectable.

Could you help us, pls?

Thanks in advance.

Luciano

[shipand2]

Hi,

Greetings of the day!

We will help you to manually onboard. I would request you to share below mentioned details in personal message:

Party ID:
Company Name:
CCOID:
Contract Number:

Thanks and Regards,

Shivam Pandey