ā10-14-2019 12:27 PM
Hello,
We have a client and he is not seeing the option to upload the inventory manually in the sntc portal.
Could you please help us?
ā10-14-2019 01:09 PM
That option should be only be visible to user admin level, Please provide the cisco.com userid and account name in private message
ā10-14-2019 02:13 PM
ā10-14-2019 02:14 PM - edited ā10-15-2019 05:58 AM
ā10-14-2019 02:54 PM - edited ā10-17-2019 09:12 AM
ENGLISH:
Perhaps there is a confusion of terms here
Based on the error message the collector is unable to upload to the SNTC portal and it is giving error 404. Is this the issue you want to troubleshoot?
PORTUGUESE:
Talvez haja uma confusĆ£o de termos aqui
Com base na mensagem de erro, o coletor nĆ£o consegue carregar no portal SNTC e estĆ” fornecendo o erro 404. Esse Ć© o problema que vocĆŖ deseja solucionar?
ā10-17-2019 05:57 AM
Sim, este Ć© um problema que estamos tendo com o upload com base na foto em anexo enviado anteriormente. VocĆŖ pode nos informar qual Ć© o problema e como troubleshoot esse problema?
ā10-17-2019 09:01 AM - edited ā10-17-2019 09:11 AM
ENGLISH :
Then for search-ability for other users change your subject to below as I changed on my reply here
CANNOT UPLOAD TO SNTC SERVER : HTTPS Transport is has Failed 404: not found
Do you have CLI access to the collector server via SSH to the users collectorlogin and root?
If not do you have access via SSH with the user admin ? (note the authentication of the GUI Application is not the same as the CLI for SSH
PORTUGUESE:
EntĆ£o para a busca-habilidade para outros usuĆ”rios mude o titulo para como esta abaixo em azul
CANNOT UPLOAD TO SNTC SERVER : HTTPS Transport is has Failed 404: not found
para o troubleshooting sera necessario CLI acesso ao coletor
VocĆŖ tem acesso CLI para o servidor coletor via SSH para os usuĆ”rios colectorlogin e root ? (NAO SE PODE ACCESSAR root DIRECTAMENTE)
Se nĆ£o acima, vocĆŖ tem o acesso atravĆ©s de SSH com o usuĆ”rio admin ? (NOTA: a autenticaĆ§Ć£o do aplicativo GUI nĆ£o Ć© a mesma que o CLI para o SSH )
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