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Beginner

CSCP 3.7 -> 3.7.4 upgrade loop

Hello,

I started the upgrade of CSCP 3.7 -> 3.7.4 via GUI and it got stuck. So I did some research on internet, and found a way to start it manually via lcmagent-apply.tcl here:

https://supportforums.cisco.com/t5/smart-net-total-care-portal-and/update-to-2-7-stuck-at-apply-in-progress/td-p/3034924

 

That was probably not a good idea because now the upgrade is in loop. It runs for aprox. 2 hours, succeeds and restarts the server, only to find out it is somehow still running 3.7 and starting the upgrade again. I am attaching the latest Install and Apply logs.

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Cisco Employee

Re: CSCP 3.7 -> 3.7.4 upgrade loop

Hello,

Can you attempt to manually reboot the server as well as provide the commands you submitted to manually initiate the patch installation via CLI?
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