cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Welcome to the Smart Net Total Care Community!

Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.

326
Views
0
Helpful
1
Replies
Highlighted
Beginner

CSP Collector 2.6 upgrade to 2.7.4 failure

Good day 

im running CSP Collector 2.6 and would like to upgrade to 2.7 but having no luck  on the GUI or CLI

my cco id doesnt want to authenticate when i enter it after running the conf server enable and on the GUI is just keeps saying invalid patch when i try to apply the new patch. i really need your assistance.

 

Everyone's tags (2)
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Cisco Employee

Re: CSP Collector 2.6 upgrade to 2.7.4 failure

Hello,

 

We have recently released a document which covers how you can manually apply our upgrade patches for CSPC.  Can you please see if this helps to get your CSPC up and running on our latest version?

 

The document is available here ->

2.6 to 2.7 -> https://www.cisco.com/c/dam/en/us/support/docs/cloud-systems-management/common-services-platform-collector-cspc/CSPC-Upgrade-Guide.pdf

2.7 + -> https://www.cisco.com/c/dam/en/us/support/docs/cloud-systems-management/common-services-platform-collector-cspc/CSPC-Manual-Upgrade-Guide.pdf

 

Thank you,

Jarrett

View solution in original post

1 REPLY 1
Highlighted
Cisco Employee

Re: CSP Collector 2.6 upgrade to 2.7.4 failure

Hello,

 

We have recently released a document which covers how you can manually apply our upgrade patches for CSPC.  Can you please see if this helps to get your CSPC up and running on our latest version?

 

The document is available here ->

2.6 to 2.7 -> https://www.cisco.com/c/dam/en/us/support/docs/cloud-systems-management/common-services-platform-collector-cspc/CSPC-Upgrade-Guide.pdf

2.7 + -> https://www.cisco.com/c/dam/en/us/support/docs/cloud-systems-management/common-services-platform-collector-cspc/CSPC-Manual-Upgrade-Guide.pdf

 

Thank you,

Jarrett

View solution in original post

CreatePlease to create content
Right-rail
Navigation
Be sure to bookmark these support pages and use them in the future to find all the self-help information.
Helpful Links