Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.
So looking through all of the questions for setting up a collector the response is "wait for 2.5". I have tried to get TAC support to setup 2.4 but they just referred me to these forums, which tells me to wait for 2.5.
My question then is when is 2.5 coming out?
Solved! Go to Solution.
Is this it:
No, that's something different. Once the release is made it will appear here under Smart Net Total Care:
The version numbers are a bit confusing, but let me clarify:
3.x is the version of the SNTC web portal (tools.cisco.com/smartservices)
2.5 is the version of the latest collector software (CSPC - collector software)
Due to the close numbering this might cause some confusion, but just keep in mind the differences. The collector's newest version is 2.5, therefore that is what's recommended for use with the 3.x SNTC portal.