08-25-2017 06:02 AM - edited 03-12-2019 07:28 AM
When we run the collection profile, we get this error . Any ideas please we have followed the wizard from the Quick start guide meticulously.
it generates a Job id which in this caser os "JobId_23_Runid_1.log
when we look a these logs. the last entry says
"Unable to send the profile results to Cisco Backend. Reason: Data upload failed. See the logs
Solved! Go to Solution.
09-04-2017 05:29 AM
Thanks Everyone for the help with this.
In the end it was the PROXY SERVER!!!!!!!
We were able to add the Proxy Server, no problem, however we were unasble to delete it!
In the end a simple
#delete Proxy server
did it!
08-25-2017 06:12 AM
From our firewall we can see an admit for HTTPs to 72.163.7.113
Isn't this the Cisco server in the cloud, so isn't this issue with Cisco and not our install?
08-25-2017 06:26 AM
We have even tried reinstalling a NEW certificate, AGAIN we get EXACTLY the same error.
08-28-2017 11:22 AM
09-04-2017 05:29 AM
Thanks Everyone for the help with this.
In the end it was the PROXY SERVER!!!!!!!
We were able to add the Proxy Server, no problem, however we were unasble to delete it!
In the end a simple
#delete Proxy server
did it!
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