Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector. Click the navigation links below to access materials for using our service and supported collectors.
Re: CSPC 188.8.131.52 Can't upload Internal Server Error
Please Mark the issue as resolved:
Thank you Fabian the "Internal Server Error" is a generic error message and we need to get to the most specific message, that is why we need the logs. if the error on the logs is in fact 404. then the steps above should work, at least for that error.
HTTPs TransportMode has Failed 404:Not Found
If you run those commands in the dark of the actual error at times you may coincidentally fix that problem and if it is the only problem,fix the upload issues.. Many times it is not the case,
The other post you referring based on the wording you posted is also mine.. like this one, the difference there is that the image itself exposed the specific error.
Hi guys. Our customer is trying to access its Smart Portal for the first time (services.cisco.com) in order to register a collector, but the page "jump" to another page (attached). He tried to use another browser without success. Do you have an idea ...
Does anyone know how long it takes to add a new administrator to the Cisco Services Access Management tool, so that this administrator can start using the SNTC portal? I am the Delegated Administrator and have added a colleague in the Cisco...
Smart Net Total Care Comprehensive View will be Removed
Due to changes in architecture, the ability to set report preferences to “comprehensive view” will no longer be available in the Smart Net Total Care portal after April 5, 2019.
In the ...
Announcing Cisco Services API Availability!
The Smart Net Total Care Services APIs are now available to all customers and partners. The Customer, Alerts, and Inventory APIs are now in our production environment for you to use.
What’s available for ...
If you experience the below Sign On Error when accessing CSAM, SNTC portal or other Cisco sites, please reach out to email@example.com with:
details of the error, i.e., url(s) being accessed
your CCO ID