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CSPC 2.9 configuring your CSPC appliance failed

jeroenm17
Level 1
Level 1

when configuring the new CSPC 2.9 collector, it failed when configuring a static ip or a ip via DHCP.

 

------------------------------------------------------------------------------------

Please select from the below options:

 

1. Get IPv4 Address automatically (Use DHCP)

2. Enter IPv4 Address manually (static IP Address)

3. Main Menu

 

Enter your choice : 2

 

Enter IP Address : xxx.xxx.xxx.xxx

Enter Net Mask : xxx.xxx.xxx.xxx
Enter Default Gateway : xxx.xxx.xxx.xxx

Configuring your CSPC appliance...

Connection successfully activated (D-Bus active path: /org/freedesktop/NetworkManager/Activeconnection/2)

Failed!

Press [Enter] key to continue

 

----------------------------------------------------------------------------------------------

When we use option 1 we only see;

 

Configuring your CSPC appliance...

 

Failed!

Press [Enter] key to continue

----------------------------------------------------------------------------------------------

Does anyone have seen this error before? we already had a CSPC running in the environment. 

 

4 Replies 4

gausing5
Cisco Employee
Cisco Employee

Hi,

 

I am looking into the issue and will get back to you with the updates.

 

Regards,

Gaurav Singh

Sorry, this has allready been solved.

I am experiencing the same issue.  What was the solution you used to resolve this issue?

 

Thanks

The CSPC VM was assigned to a wrong network, due to this is was unable i guess to ping to cisco.