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Welcome to the Smart Net Total Care Community!

Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.

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Olivia Chen
Cisco Employee

CSPC how to proceed manual upload the zip instead of auto upload to Cisco?

Dear team,

 

Customer does not want data upload to cisco directerly. They prefer cspc file import on portal.

CSPC how to proceed manual upload the zip instead of auto upload to Cisco?

how to setup on cspc?

 

thanks

 

2 REPLIES 2
Olivia Chen
Cisco Employee

Hi Justin,
Thank you for your reply.
I have watched the video you shared, however, customer is using CSPC collector and want to use CSPC transport file file import, not csv. They want to know how to block collector send the TF to Csico automatically.

cheers,
Olivia

Hey Olivia,

 

There are two ways to upload via the collector, run upload profile process or seed file import.  See below for the link for the CSPC User Guide.  Section 6-9 describes the seed file import process.  Section 12-1 details the format for the seed file.

 

https://www.cisco.com/c/dam/en/us/support/docs/cloud-systems-management/common-services-platform-collector-cspc/CSPC-User-Guide.pdf

 

Thanks,

Justin