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CSPC ISO 2.8 - GUI issues

dfinibg6
Level 1
Level 1

‎03-05-2019 09:23 PM - edited ‎03-05-2019 09:24 PM

Hi, 

 

We have deployed the collector successfully and assigned an IP address. However, we are not able to access the URL. 

 

We have tried all troubleshooting steps from the troubleshooting guide, but no luck.  

 

Firewall is not blocking 8001 port and tried as well different browsers. 

 

Attached some images for reference. 

 

 

 

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3 Replies 3

adias
Cisco Employee
Cisco Employee

‎03-06-2019 05:36 PM - edited ‎03-06-2019 05:38 PM

Are you able to ping or ssh to the Box? on the console are you able to connect with the CLI user admin? Is this a VMware deployment, if so why you opt for the ISO instead of he ova?

 

0 Helpful

dfinibg6
Level 1
Level 1
In response to adias

‎03-07-2019 08:10 PM

Yes, we are able to ping, ssh the box and connect with the CLI. It is a VMware and we used OVA for the deployment. 

 

0 Helpful

Brendon Neves
Level 1
Level 1
In response to adias

‎07-10-2019 12:55 PM

I have the same issue, but I used a ISO for install, may you help me please?

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