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CSPC not collecting from a device

TomB
Level 1
Level 1

Hi

 

We have a device that doesn't appear to be scanning using the collector. All that is reported in the portal is the chassis type (6513) and the software version (12.2(33)SXJ10). Could someone help us troubleshoot this device?

 

Thanks

 

1 Reply 1

kehrhard
Cisco Employee
Cisco Employee

Hello Tom,

 

Would you mind providing the name of the Inventory you're working on?  If it's sensitive information, feel free to private message me.  I'd be happy to take a look!