Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector.
Click the navigation links below to access materials for using our service and supported collectors.
We have several devices that will not display in the SNTC portal after upload from a smart collector. On further inspection these devices are failing with SNAS errors. Is there any way around this?
Solved! Go to Solution.
You can try the manual file import feature with the serial numbers receiving the SNAS error. Please let me know if you need any assistance locating the file import option.